When you contact us using our website, we may ask for your details, including your name, email address and phone number. All this information will be retained by us for the purpose of your inquiry and providing you with relevant information about our news, events and services. We will always look after your information to ensure that it is secure, and we will never sell it to anyone else. 

Under the Data Protection Act 2018 you can request the personal information we hold about you, or ask to be deleted from our database at any time. If you would like a copy of the information held then please request it using the contact details found on this site. If we have links to other websites from our website, for example our blog posts may offer links to extra resources, then please be aware that we do not have any control over these other websites and are not responsible for them in any way. We may update this policy from time to time so you should regularly check for updates.

LCG GDPR Article 13 & 14 Notice & LCG GDPR Privacy Notice for Recruitment

Cookies Policy

Cookies are files that are placed on your computer’s hard drive as you browse websites. These cookies allow us to track the traffic to, and usage of, our website to help tailor our content to better suit your needs. The cookies we use never collect any information which makes you personally identifiable, and we have no access to your computer or browser. The cookies we use are:

• Google Analytics: allows us to see user website activities including data such as page views, traffic source, time spent on site along with website interactions such as downloads. This information is displayed as numbers and is no way personally identifiable so your behavior on a website won’t ever be tracked back to you as an individual person. This allows us to better tailor our website content to your needs and also serve tailored ads to you on other websites. This ad targeting can include targeting such as affinity audiences, in market segments, similar audiences, demographic & location targeting.
• Google AdWords: allows us to see which keywords, web pages and ad text helped lead to conversions such as contact form submissions or whitepaper downloads. This allows us to ensure our paid ad spend is used in the most efficient way.
• Plausible Analytics
  We use Plausible Analytics to measure website usage and specific interactions, such as clicks on key buttons or links. Plausible is a privacy-focused analytics platform that does not use cookies for its standard analytics and does not build personal profiles of visitors. Where used alongside our other analytics tools, Plausible helps us understand how visitors interact with our website while minimising the collection of personal data.
• Microsoft Clarity
  We use Microsoft Clarity to better understand how visitors interact with our website through features such as session recordings, heatmaps, and click analysis. This information helps us identify usability issues and improve the overall user experience. Microsoft Clarity may collect information about your interactions with our website, but we do not use it to identify you personally.
• DoubleClick: allows us to use Remarketing code to log when users view specific web pages, or fit specific criteria, so we can serve tailored advertising on other websites. This information could include interests, affinity audiences, in market segments, demographics, similar audiences, device usage, user location & your use of our website.
• Social Sharing Cookies: when you share content from our website on social networks such as Twitter, Facebook, LinkedIn and others. These social sharing providers may use cookies to allow the usage of the sharing buttons. This process is handled directly by these providers.
• Email Cookies: when you receive an email sent by us, we may use cookies to track when emails are opened, and which content was the most engaging. This allows us to better tailor our email marketing so it can be useful to you.

More information regarding Google’s privacy and cookie policies can be found on their Cookies Policy page. We will not store any cookies that are not essential to the functionality of the site including any third-party cookies such as those listed above unless you give us consent to do so.

How to opt-out of cookies

You can opt out of Google’s and DoubleClick’s use of cookies by visiting Google’s Ads Settings page. To help you opt out of other third-party vendor’s use of cookies, visit the Network Advertising Initiative opt-out page.

Third-Party Assessments and Surveys

To provide interactive assessments on our website, we use a third-party service provider called Pointerpro.

Data We Collect: When you interact with our assessment, we may collect personal information such as your name, email address, company name, as well as the specific answers you provide within the assessment itself.

How We Use It: We collect this information to generate your personalized assessment report, evaluate your business needs, or send you follow-up resources.

Data Processing & Security: Pointerpro acts strictly as our Data Processor. They process and store your assessment data on our behalf and solely according to our instructions. To ensure your data is safe, Pointerpro utilizes TLS encryption, is ISO 27001:2022 certified, and securely hosts data on redundant Amazon Web Services (AWS) servers located in Ireland.

For more detailed information about how our processor secures its infrastructure, you can review Pointerpro’s Privacy Policy and Security Statement.

Third-Party Cookies from Embedded Content (Pointerpro)

We embed interactive assessments and surveys on our website using a third-party service provider called Pointerpro.

When you view or interact with these embedded assessments, Pointerpro may set cookies on your device. These are considered Third-Party Cookies and are primarily used to ensure the assessment functions properly (Functional Cookies). For example, these cookies allow the assessment to remember your answers as you move from one question to the next, securely submit your final results, and prevent technical errors.

Depending on how the assessment is configured, Pointerpro may also use analytics cookies to measure how users interact with their software.

Because these cookies are set by a third party, we do not have direct control over them. You can view Pointerpro’s Cookie Policy and Privacy Policy for more information on exactly how they use these cookies and how you can manage them.

Contact

If you are at all concerned about our processing of your data, please let us know by contacting our Data Protection Officer (DPO) at dpo@concio.com. You may also complain about it to the Office of the Information Commissioner (ICO) at ico.org.uk/make-a-complaint.

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